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Terms & Conditions

You will find the Terms & Conditions of our structure listed here, created with the aim of ensuring all our guests have a peaceful experience during their stay. We are confident that, thanks to your collaboration and mutual respect, we can ensure an unforgettable and pleasant experience for all of you

  • Check-in: from 3:00 pm. We recommend communicating your arrival time in advance

 

  • Check-out:  by 10:00 unless otherwise agreed

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  • Minimum age to rent our property: 18 years. Minors unaccompanied by their parents or a responsible adult must show a photocopy of their parents' identity document with related free-form signed authorization

 

  • For reasons of public safety, guests are not allowed to allow other people into the rooms at any time

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  • The following are prohibited inside the premises: smoking, using narcotic substances, speaking loudly, shouting and it is recommended to respect the time slot 11.00pm - 8.00am during which rest is foreseen

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  • The structure is not responsible for the theft of guests' belongings, each guest is required to take care of his/her own belongings

 

  • The guest undertakes to respect the rooms and the things contained therein, any damage caused will be charged

 

  • Pets are not allowed in the property

 

  • The confirmation deposit is expected:

    • by bank transfer, in the amount of 30% of the total amount of the stay. In case of cancellation made up to 30 days before the expected date of arrival, the entire deposit will be refunded; after this deadline the entire sum will be retained. In case of no-show, 100% of the amount of the stay will be requested via bank transfer

 

  • The balance of the amount due for your stay must be settled on the day of arrival and must be paid in cash

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  • Tourist tax: the tourist tax of €1 per day and per person (periods included from 01/06 to 30/06 and from 01/09 to 30/09) and €1.50 (period from 01/07 to 31/08) is not included in the rate and must be paid separately during check-in. Children under 16 are exempt from paying the tax

      “Royal Blue” collects the tourist tax on behalf of the municipality of Porto Cesareo

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